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InsideWork’s authors have written hundreds of unique articles…this is the repository.

July 2008

Communicating to Connect

Bernard Moon shares some insights into improving communication skills and how to enhance your ability to connect with people.

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Jargon Watch

“When Microsoft last week announced the launch of its new ‘hypervisor-based virtualisation technology,’ Financial Times columnist Michael Skapinker says, “I did not have a clue what it meant, but no doubt software people did.”
This is the thing about jargon… Skapinker writes:
Any group that works, plays or lives together develops its own vocabulary, often incomprehensible to […]

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June 2008

Can Business Have a Heart?

The Ritz-Carlton Gold Standard

Dan Wooldridge shares this excerpt from Joseph Michelli’s book, The New Gold Standard, to make us think about the authenticity of corporate values and culture in caring for people and making a difference.

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What Are You Listening For?

4 Tips on Conversational Listening

Bernard Moon gives a short list of tips on how to listen well — for the benefit of yourself and others:

1. Simply listen.
2. Be patient.
3. Be focused.
4. Listen generously.

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Becoming a Talent Magnet

Are You Recruiting or Attracting?

The war for talent is something that every organization fights. Dan Wooldridge explores the difference between recruiting people and attracting people to your company.

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Consumer Crunch

Tips for coping with inflation

Harvard Business School’s John Quelch offers tips for coping with inflation and sticker shock, which we humbly embellish.

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Hiring Right

3 Lessons on Talent Acquisition

As an entrepreneur, hiring the right people was a concern that occupied my mind often. I’ve gathered various lessons through each of the three technology companies I’ve been involved with building up.

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Apple in Parallel

As our colleagues Sam Nguyen and Peter Ha decompress after Apple’s World Wide Developers Conference in San Francisco, we note an interesting coincidence in the computing world. No doubt techies already know this, but two important things happened this week. First, Apple announced Snow Leopard, the next iteration of OS X. Second, […]

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Greenwashing

Don’t Talk Green Unless You Mean It

Advertising Age (Adage.com, June 10, 2008) cites a study showing “68% of consumers believe companies are greenwashing or overstating their green claims.” We all know what happens when customers believe we’re blowing smoke at them.If you want folks to know about your greenness, the clearest path is out in the open. Be realistic […]

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Monday Morning Apple WWDC

Sam Nguyen reports on some of his major observations from the opening keynote at Apple’s Worldwide Developer Conference 2008.

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Blackberry Blindness, Topless Meetings

and other signs of the apocalypse

Our colleague Jim Hancock takes a look at the meeting room and mobile devices, and asks the question “are they a distraction?, or are they just the latest tools to improve productivity?”

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May 2008

The Power of Your Name

Lessons in Customer Relations

I travel way too much. My kids tease me that the only people that send me personalized Christmas cards are hotel staff. So over the years I’ve developed a pretty keen sense of the good, the bad, and the ugly of the travel, hospitality, and restaurant businesses. In addition, I spent nearly eight […]

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Building Relationships and Influence

Lessons from Dad

Our colleague, Bernard Moon reveals some lessons he has learned from his father on relationships and influence.

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The Importance of Being a Polyglot

"How do you say 'DEAL!' in Chinese?"

Our friend and InsideWork’s South American correspondent, Glenn McMahan, provides some insight into the importance of language in today’s global economy.

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Twitter, Tina Fey, and the Future of Micro-Blogging

Our colleague, Bernard Moon, is an astute observer of tech trends. Here’s his latest post from Mashable on the future of micro-blogging, the Tina Fey of Web 2.0.

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No Time to Think, p.s.

On my flight to Chicago this morning, heading home to Colorado, I read:
As for me, far be it from me that I should sin against the LORD by failing to pray for you. And I will teach you the way that is good and right. But be sure to fear the LORD and serve […]

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No Time to Think, Part 2

No Time to Trust

Leaders, in fact, all people, seem to be racing faster and faster in their personal and professional lives, trying to keep up with an out of control pace of life, chasing, chasing, chasing. No one seems to have time to think. And as I said in Part 1, a leader who is not thinking […]

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Lonely Lobby Syndrome got you down?

You need a virtual receptionist!

Many of our long time readers will recognize the names of Brandon Stuut and Andrew Shelansky. Brandon and Andrew were the technology team, the “dynamic duo,” who helped launch InsideWork. Andrew was also an occasional writing contributor to our site.
Last summer they spun off from InsideWork to develop an innovative technology business called […]

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No Time to Think, Part 1

The Danger of Reacting in a Volatile World

Today’s world is an ever-increasing frenzy of activity, filled schedules and volatility. How can a leader lead through such turmoil. Dan Wooldridge gives 6 practical tips on how to stop simply reacting, and to take time to think.

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April 2008

Coming Soon: Nontrepreneur Nation

How parenting and education are killing American entrepreneurship and innovation

A new “nontrepreneur” generation is entering the marketplace: one characterized by fear of failure and an excessive need for hand-holding. Bernard Moon dives into some of the reasons behind the declining American entrepreneurial spirit.

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How Do You Know When to Fold Your Startup?

Facing Failure is a Hard Road

Bernard Moon writes a very transparent reflection on his experiences with startups and knowing when it’s time to quit.

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March 2008

You Never Know Who’s Watching, Part 2

The Ugly

In this second part of the series, Dan Wooldridge witnesses the potential for damage if we ignore our influence on anyone who might be watching us.

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You Never Know Who’s Watching

The Good

Dan Wooldridge recalls a lesson learned from a front-desk manager: we never know who is watching us and who is being influenced by our behavior.

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Evil and Ethics in the Workplace

Facing the evil around and inside us

Bernard Moon reflects on Professor Phillip Zimbardo’s TED 2008 Presentation, “Will Evil Prevail?” and challenges us to face the evil around us and within us.

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