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Jeffrey Pfeffer and Robert I. Sutton: Hard Facts, Dangerous Half-Truths And Total Nonsense
Profiting From Evidence-Based Management

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Pfeffer and Sutton point out that executives often make decisions based on gut feel, what's worked in the past, recommendations from others, and conventional wisdom.
"The Ownership Quotient," from Harvard Business School professors Jim Heskett and Earl Sasser and coauthor Joe Wheeler explores how “strong, adaptive cultures can foster innovation, productivity, and a sense of ownership among employees and customers.” Which got InsideWork's Jim Hancock thinking about the questions we should be asking about the robustness of our corporate cultures.

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"For many years as a private company, Domino's really benchmarked against itself, without looking at the outside world. We were proud of the fact that for many years we had positive same-store sales, which is a big financial indicator of growth and success in the retail world. Well, that was the good news.
David Brandon, Chairman & CEO of Domino's Pizza


