Bernard Moon shares some insights into improving communication skills and how to enhance your ability to connect with people.

Dan Wooldridge explores how the first ones who chronicled the life of Jesus provided a model for communicating in diverse global cultures and emerging generation.

What if businesspeople could communicate like Jesus? Miracles aside, Bernard Moon thinks Jesus practices three communication skills any businessperson can learn.

Bernard Moon gives a short list of tips on how to listen well — for the benefit of yourself and others: 1. Simply listen. 2. Be patient. 3. Be focused. 4. Listen generously.

“When Microsoft last week announced the launch of its new ‘hypervisor-based virtualisation technology,’ Financial Times columnist Michael Skapinker says, “I did not have a clue what it meant, but no doubt software people did.

Pete Blackshaw — executive vice president of Nielsen Online Digital Strategic Services and author of Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000 — points to low-hanging fruit in an AdAge piece called Marketers Love Conversation Unless the Consumer Starts It (11 August, 2008): If the consumer voice is so important these days, why are brand feedback, or "contact us," forms so get-out-of-my-face unfriendly?

Bradley J. Moore longs for the day when he can talk in front of all his self-described Christian friends with the ease and depth of meaning he feels when talking to people who wouldn't begin to call themselves Christians.

Al Lunsford is on a lot of mailing/emailing lists for newsletters and updates — from the marketing efforts of early stage businesses to the funding appeals of not-for-profits. Maybe you are too... If so, you know the struggle to make sense of communications that sometimes seem amateurish and vague. If you're not on those lists, we're tempted to say, "Thank God and pass this along to someone who is."

Al Lunsford is on a lot of mailing/emailing lists for newsletters and updates. This is the second of two posts on cutting through the clutter with clear, concise, visionary communication.

Leaders must be careful about what and how they say things. Dan Wooldridge illustrates the unintended consequence of a leader thinking he was being clear but unintentionally communicating something quite different.

Dan Wooldridge asks, "What kind of environment are you creating at work? What kind of messages do you communicate about that to your stakeholders? to potential employees? What difference does that make?"

Dan Wooldridge urges us to be clear and honest in managing expectations of those who send email as well as our own as we head off for the holidays or vacation. It's a matter of truly respecting people.

This is the season when families, friends and businesses exchange Holiday Greetings. Whether we are wishing a Merry Christmas, Happy Hanukkah, Kwanza Greetings or just Best Wishes in the New Year, people in the West have a long tradition of greeting cards

Leaders, observes Glynn Young, tend to live into a company's future. Employees have little choice but to live in the here and now. How can organizations bring the two together?

What does it do to morale when your company is facing 900 layoffs? Standard operating procedure has been, "Nothing; you don't talk about it." Somehow, that didn't seem good enough...